This post was originally published on March 8, 2017. Some blog posts are republished from time to time if they contain content where the information has not changed but continues to be relevant.
Sometimes during our research process, we find what sounds like the perfect book or article only to find out that the library doesn’t have the resource. Not sure what to do? The library has a few options to connect you to the information you need.
For books, your quickest option is to see if Hendrix Library has what you need. Our library has a partnership with Hendrix Library that allows UCA students, faculty, and staff with a current BearCard to checkout books. Check their online catalog to see if they have the resource you need. If they do, double check their library hours, take your BearCard to their library, and checkout the book.
If Hendrix does not have the book you need, you can check to see if another academic library in Arkansas does. With an ARKLink card and your current BearCard, you can checkout books from most of the college and university libraries in the state. A complete list of participating libraries can be found at the ARKLink website. This is a great option if you are going to be near another college or university or if you don’t have the time to wait for the book to come through interlibrary loan. Before you go, come by the Circulation Desk to get an ARKLink Card. Or if you are a distance education student, you can fill out our online ARKLink Card Registration form, and a card will be sent to you.
For articles and books not located at UCA or Hendrix, interlibrary loan is the easiest option available. Interlibrary loan is a service where library staff contacts other libraries to borrow resources. With interlibrary loan, you do not have to visit another library as books are delivered to our library, and articles are delivered to you electronically. To place a request you will need to have an ILLiad account, which requires a one-time registration of a username and password. Once you have an account you can place requests, view request status, and access requested articles.
Tips for using Interlibrary Loan:
- Make sure our library doesn’t have it. Always check our library catalog for books and our eJournal Finder for articles. If you need help using either of these tools stop by the Reference Desk or call 501-450-5224.
-
Make sure you have enough time. The interlibrary loan process takes time with books taking 1 to 2 weeks and articles taking 1 to 5 days to arrive.
-
Provide as much information about the book or article that you can. Interlibrary loan staff can process requests faster if they have the most complete information.
-
Check your email. Interlibrary loan staff will contact you with questions and/or let you know when your requested item arrives through email. When you register for ILLiad, provide an email address that you check regularly.
-
Return your books. If you are borrowing books through interlibrary loan, be aware of due dates. Due dates are set by the lending library, so while you may pickup your books at the same time, they can each have a different due date. It is your responsibility to return or renew them on time.